State Bank Collect FAQs

 

FAQ’s (Post Data Merger of SBT)

 

1. How can I pay to Firms / Corporates / Institutions of erstwhile Associate Banks?

(a) In respect of erstwhile SBBJ / SBH / SBM / SBP customers

As the home pages of the Associate Banks are discontinued after merger, please navigate to ‘www.onlinesbi.com ‘State Bank Collect’ and choose the appropriate option from the following sub menus.

  • SBI
  • SBI (erstwhile SBBJ)
  • SBI (erstwhile SBH)
  • SBI (erstwhile SBM)
  • SBI (erstwhile SBP)

(b) In respect of erstwhile SBT customers

Choose 'SBI' from the following sub menus.

  • SBI
  • SBI (erstwhile SBBJ)
  • SBI (erstwhile SBH)
  • SBI (erstwhile SBM)
  • SBI (erstwhile SBP)
 

2. How can I make payment by using the Net Banking of erstwhile Associate Banks?

(a) In respect of erstwhile SBBJ / SBH / SBM / SBP customers

After submitting the details and confirmation, when you are redirected to Multi Option Payment System (MOPS) page for selecting the payment option, please choose the appropriate option of Net Banking of the respective erstwhile Associate Bank.

(b) In respect of erstwhile SBT customers

After submitting the details and confirmation, when you are redirected to Multi Option Payment System (MOPS) page for selecting the payment option, please choose ‘SBI’ under Net Banking.

 

3. I was maintaining account with the erstwhile Associate Bank, have downloaded the PAP form for payment through Branch. Whether I can approach any SBI branch for payment?

(a) In respect of erstwhile SBBJ / SBH / SBM / SBP customers

No. Please approach any branch of selected erstwhile Associate Bank for payment. Please be guided from the name of the ‘Drawee bank’ in the PAP form.

(b) In respect of erstwhile SBT customers

Yes. You can approach any SBI branch for payment, except the branches of erstwhile SBBJ/SBH/SBM/SBP.


CINB FAQ’s

 

1. We were maintaining account with the erstwhile Associate Bank. We now observe that the name of the Bank in the Application, Agreement and Terms & Conditions has been modified to ‘State Bank of India’. Whether we can use these documents to on-board ‘State Bank Collect’ facility for our institution?

Yes. You may use these documents. But, please approach the branch where you are maintaining account for executing these documents.